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Below
is some information and FAQ on how to use Amahnet to
find the perfect domestic helper |
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| FREQUENTLY
ASKED QUESTIONS |
General
On First Employment
Payment
and Deduction of Wages
Reimbursement of Costs of Documentation
Termination of Contract
Leave and Other Benefits
Return
Air-ticket and Traveling
Allowance
Miscellaneous
Enquiries and Complaints
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| What
is Amahnet.com? |
| Amahnet.com is a new
way for Employers and Domestic Workers to locate each
other using the Internet. We have thousands of Employers
checking our site weekly for the several hundred Domestic
Helpers available for employment in Hong Kong. |
| Is
Amahnet.com an Employment Agency? |
| No, it is a webpage
publishing service where Domestic Helpers have Amahnet.com
publish their bio-data and contact details on the Internet.
We also provide a search engine to make it simple to
locate the best candidates for each Employer. |
| How
do I hire a domestic helper without using an agency?
|
| You just log onto the
site and using our search engine define what the perfect
background of the Domestic Helper of your dream is.
You will get a list of names with thumbnail pictures
next to each. Just click on the names and you will see
the candidates full details including their contact
details. If you are interested in interviewing the candidates
call them on this number and make arrangements directly
with the candidate that suits you. |
| What
is Amahnet.com’s responsibility? |
| We are strictly a publisher of information.
We publish the information given us without any qualification
of that information. It is the Employers responsibility
to check references of the prospective Employee as well
as scrutinizing their documents. Remember this information
that is being provided to you would is saving you thousands
of dollars from going through an Agency. You should
expect to add a little more time to the process in hiring
for that savings. |
| What
should I do upon my Helper’s arrival to commerce work?
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- You should pay your Helper the daily food and
traveling allowance for her journey to Hong Kong
and reimburse her the cost of preparing all necessary
documents. See Section III.
- You are advised to explain to your Helper the
duties you expect her to perform. Such duties must
be domestic duties. See Section VII.
- You should appoint rest days for your Helper.
If it is a fixed day in a week, you only need to
inform her once. If it is a floating rest day, you
should inform her before the commencement of each
month.
- You should fix a date on which you will pay wages
to your Helper. See Section II.
- You should take out employees?compensation insurance
against your liabilities for your Helper’s injuries
at work. This is requirement under the Employees?
Compensation Ordinance. Failure to do so is an offence
in law, punishable by a fine and imprisonment.
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| What
should I do when I start working for my Employer? |
- You should produce all relevant receipts for expenses
connected with preparation of documents to facilitate
reimbursement by your Employer.
- You are advised to ask your Employer to explain
your duties. See Section VII.
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| How
should I pay wages to my Helper? |
- You are advised to pay wages by cheque or by autopayment
into your Helper’s bank account. To do this, you
have to obtain your Helper’s consent before hand.
If your Helper does not prefer such methods of payment,
you should pay her wages in legal tender.
- You are required to keep records of wage payments.
You are also advised to obtain receipts from your
Helper for such payments and keep the relevant bank
statements. A sample wage receipt is suggested at
Appendix I.
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| When
should I pay wages to my Helper? |
- You should pay wages to your Helper not less than
once every month. For example, if she commences
employment on the fifth day of a month, you should
pay her as soon as possible on the fifth day of
the following month, and in no case later than 7
days after that day. It is an offence in law to
delay the payment wilfully and without reasonable
excuse.
- If you wish to change the date of payment, you
should give prior notice to your Helper and clear
the outstanding wages on the new payment date you
have specified. For example, your Helper commenced
employment on the fifth day of a month and is paid
on that date every month. If you intend to change
the payment date to the fifteenth day in the next
month, you should clear the balance of the ten days?wages
(i.e. from 6th to 15th) within 7 days after the
fifteenth day of this month before you pay her on
the new payment date next month.
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| What
should I do when my Employer pays me wages?
|
| You should check the amount paid to you.
If correct, you should sign on the receipt prepared
by your Employer. If the amount is less than the wages
stipulated in the employment contract, you should check
with your Employer to see if there is any mistake in
calculation. If there is no satisfactory explanation
for the underpayment, you should report the case to
the appropriate branch office of the Labour Relations
Service of the Labour Department immediately. |
| What
expenses should I reimburse my Helper under the employment
contract? |
- Under the employment contract, you are responsible
for expenses incurred on your Helper in preparation
of documents for taking up employment with you.
Normally she would have paid such expenses and you
should reimburse her, preferably through the bank,
as soon as possible when she produces the receipts.
You are advised to ask her to acknowledge your reimbursement
in writing and keep the receipts for proof of payment.
A sample receipt of reimbursement of expenses to
Filipino domestic helpers is suggested at Appendix
II.
- Taking the case of the Philippines as an example,
you may be asked to pay the following:
- Philippines Overseas Employment Administration
(POEA) fee (collected by the Philippine Government
for processing the exit permit and compulsory
attendance of a briefing session for the Helper
prior to departure)
- Mandatory insurance
- Medical examination fee
- Notarization fee (charged by the Philippines
Consulate in Hong Kong
- Visa extension fee (charged by the Hong Kong
Immigration Department)
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| What
should I do upon termination or expiry of the employment
contract? |
|
For the Employer
- You should clear all outstanding wages and other
sums due to your Helper, preferably by payment through
the bank, and obtain a receipt for all payments.
- You are required to notify the Director of Immigration
in writing of the termination within seven days
of the date of termination. It is not necessary
to inform the Labour Department.
For the Helper
- You should settle all accounts with your Employer
and ensure that all sums are paid to you before
you sign any receipt.
- You are required to notify the Director of Immigration
in writing of the termination within seven days
of the date of termination. It is not necessary
to inform the Labour Department.
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| Upon
termination or expiry of the contract, what items of payment
should I pay to my Helper? |
- You should pay the following items as soon as practicable
and in no case later than 7 days after the date of
termination:
- outstanding wages;
- wages in lieu of notice (if any);
- payment in lieu of any untaken annual leave;
- where necessary, long service payment; and
- any other sum due to the Helper in respect of
the employment contract.
- You should also pay the following items as soon
as possible after the date of termination:
- a return air ticket and travelling allowance;
and
- severance payment, if necessary.
- A sample receipt is suggested at Appendix
IV.
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What
should I do if my Helper leaves without giving me
notice or payment in lieu?
OR
What
should I do if my Employer dismisses me without giving
notice or payment in lieu?
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- You should notify the Director of Immigration
if you consider that the contract has been unilaterally
terminated by the other party. For the Employer,
you may also wish to report the case of missing
helper to the Police.
- If you consider that the other party is not entitled
to terminate the contract without notice and you
wish to claim wages in lieu of notice, you should
approach the appropriate branch office of the Labour
Relations Service of the Labour Department without
delay. This Service will help you settle your claim
by conciliation.
- You may of course waive the requirement of proper
notice from the other party.
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| What
should I bear in mind when considering termination of
the contract without notice? |
- Termination of employment without notice is usually
preceded by disagreement between the Employer and
the Helper. In the midst of heated arguments, things
may be blown out of proportions and either party
may there and then believe that it is justified
for him to terminate the contract or to consider
that it has been terminated. This often turns out
to be ill-conceived. As independent witnesses are
not usually available in a domestic environment,
it will be difficult to re-construct the circumstances
leading to the dispute and decide whether the action
taken is justified.
- The best way to solve problems arising from employment
is for the parties to talk things out. Try to be
considerate and tolerant with each other in sorting
out your differences. Most problems can be resolved
without resorting to drastic actions.
- The law only allows termination of employment
without notice in very special circumstances. If
you really have to do so, you should make sure that
you have sufficient evidence to back up your case.
Otherwise you will likely face a claim from the
other party.
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| What
kinds of leave should I provide for my Helper under
the law? |
- Under the Employment Ordinance, you are required
to provide your Helper with the following leave:
- rest days;
- statutory holidays; and
- paid annual leave.
- Please refer to the Concise Guide to the
Employment Ordinance for details.
- You are required to keep records of the statutory
holidays and annual leave taken. Your are also advised
to keep the wage receipts to prove payment.
|
| May
I ask my Helper to forfeit a statutory holiday in exchange
for extra wages with her consent? |
- No. You may ask your Helper to work on a statutory
holiday only if
- you have given her not less than 48 hours?notice;
and
- you will give her another holiday within 60
days.
- Whether statutory holidays have actually been
taken and paid is a common cause of dispute between
the Employer and the Helper after their employment
contract has been terminated. You should ensure
that holiday and payment records are kept properly
to avoid future disputes.
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| What
other benefits are my Helper entitled to under the law?
|
- Your Helper is also entitled to the following
benefits under the Employment Ordinance:
- sickness allowance;
- maternity leave;
- severance payment; and
- long service payment.
- Please refer to the Concise Guide to the
Employment Ordinance for details.
|
| Am
I required to insure against liability for accidents
to and illness of my Helper? |
| Under the Employees?Compensation Ordinance,
you are liable to pay compensation for your Helper’s
injury or death by accident arising out of and in the
course of employment, and you have legal obligation
to take insurance against such liabilities. Under the
employment contract, you are liable for medical expenses
incurred as a result of illness or accident not attributable
to the employment. You may also wish to insure against
such liabilities. |
| As
a domestic helper, what kind of duties should I be asked
to perform? |
| The Helper’s duties are not specified
in the employment contract. Generally speaking, a Helper’s
duties may include domestic cooking, household chores,
baby-sitting, child-minding and car washing. You are
advised to ask your Employer to explain your duties
before commencement of the employment. |
| May
I take up part-time employment with my Employer’s consent?
|
| No. It is an offence in law for you to
take up any employment with someone not named in your
visa. You will be liable to prosecution and removal
for breaching the conditions of stay. If you are so
removed, you will not normally be allowed to come to
Hong Kong again to work as a helper. It is also an offence
in law to employ anyone who has been permitted to stay
in Hong Kong to work for another person without the
prior approval of the Director of Immigration. |
| May
I live away from my Employer’s home? |
| Under the employment contract, your Employer
is required to provide you with free accommodation.
If you and your Employer have agreed on living-out arrangements,
you should inform the Immigration Department of such
arrangement. The letter of notification should be signed
by you and your Employer. |
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